Online Brand Strategy & How I Sound to Chinese People
November 18th, 2008 10:04 am
by Mike McGinn | Posted in Opinion
A few years ago, I was working on one of many lame, group MarComm projects at Rye High when I had an enlightening conversation with a Chinese classmate of mine. We met at a coffee shop to discuss an upcoming project and he brought a buddy of his who spoke no English whatsoever. In what I felt was a Kissinger-esque moment in East-West diplomatic relations, I asked my Chinese classmate to ask his friend to make fun of how I sound to him. It took about 10 minutes of broken translations and my version of how Cantonese sounds to me before he finally got it. You know the sound the teacher makes in Peanuts cartoons - Wohn Wah Wohn Wohn Wohn. That’s what English speaking people sound like to Chinese people.
Breakthrough. Awesome.
We just wrapped up a pitch for a big pharmaceutical brand and we hit them with some heavy duty online strategy. We carefully guided them through the reality of brand messaging and its diminished role in the online space - a tough pill (pun intended) to swallow for a brand manager. We showed them a content strategy that is geared towards what consumers are looking for as opposed to what the brand thinks they need to hear. We structured the conversation in a way that there could be no misunderstanding that traditional advertising methods cannot be shoehorned into the ‘on demand’ nature of the internet. This kind of language is ipecac for brand managers. But as I was taking them through some of the more difficult parts of the deck…I started to see that the lights were coming on. I think we broke through. We showed them how we can bridge the connection from brand to consumer with minimal brand/campaign messaging and I’m pretty sure the words coming out of my mouth no longer sounded like a Chinese joke about English people.
Breakthrough. Awesome.


The AGO recently presented their new graphic identity. My initial reaction was “gah” and I think many people have voiced this negative opinion on various forums and blogs.